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Why We're Putting AI Into Support - and Why It's Not About Cutting Costs

AI is dominating conversation across businesses worldwide, and the EV charging industry is no different. At Fuuse, we've been incorporating AI into various functions for a while already, including in support, and we've recently signed off on significant further investment to give our agents even...

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Why We're Putting AI Into Support - and Why It's Not About Cutting Costs

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What does good ev driver support actually look like?

Nothing reveals the reality of life on the road for an EV driver quite like experiencing it firsthand. As providers of driver support services to some of the UK’s leading charge point operators...

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From Charge Points to Intelligent Infrastructure

Why AI is now core to running a scaled CPMS There's a version of EV charging infrastructure management that most people still picture when they think of a charge point management system (CPMS). A...

Featured, Latest News

Over a Third of EV Helpline Calls Are Drivers Unable to Start Charging

New operational data from Fuuse has revealed that more than a third of EV drivers contacting a charging helpline do so because they are unable to start a charging session.

Featured, Funding

UK government announces over 40% increase in charge point grant amounts

In a move aimed at tackling two of the biggest barriers to EV adoption - upfront costs and concerns around where to charge, the UK government has announced forthcoming changes to a number of electric...

Featured, Latest News, Certification

Enabling Scalable Lamppost EV Charging

As EV adoption continues to grow, so does the need for accessible charging. Lamppost charging is one of the most practical ways to provide this access, invaluable for those without off-street parking...

Featured, Partnerships, Latest News

How can you enable joined-up EV charging across estates?

The public sector’s move towards electrifying fleets and installing EV infrastructure is gathering pace. Net zero commitments and ESG requirements are key drivers for this, as is the need to support...

Featured, Funding, Latest News

The Fuuse Response: Autumn Budget Announcement

Pull up a chair and grab a cup of tea (a leek soup might have been appropriate too), it’s the Fuuse Budget summary.

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Commuting by EV: Could work be the cheapest place to plug in?

Commuting by EV: Could work be the cheapest place to plug in? How often does a workplace benefit offer true value to employees whilst also delivering its purpose to you as the employer? In this blog,...

Announcements

Fuuse raises further £6m as it heads to profitability

Fuuse has successfully raised a further £6 million from existing investors as rapid growth continues.

Fuuse News & EV Blog

Why We're Putting AI Into Support - and Why It's Not About Cutting Costs

All articles

Why We're Putting AI Into Support - and Why It's Not About Cutting Costs

What does good ev driver support actually look like?

From Charge Points to Intelligent Infrastructure

Over a Third of EV Helpline Calls Are Drivers Unable to Start Charging

UK government announces over 40% increase in charge point grant amounts

Enabling Scalable Lamppost EV Charging

How can you enable joined-up EV charging across estates?

The Fuuse Response: Autumn Budget Announcement

Commuting by EV: Could work be the cheapest place to plug in?

Fuuse raises further £6m as it heads to profitability

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