Meet Michael, our Customer Support Supervisor
I joined Fuuse in November 2024 as Customer Support Supervisor, attracted by the opportunity to be part of the rapidly growing EV industry and support the transition to more sustainable transport.
With a background in customer service and contact centre operations, I was excited to bring my experience to an innovative sector. This enabled me to play a key role in developing our in-house support function, delivering exceptional service to EV drivers and customers alike. Combining my passion for customer experience with an industry shaping the future of mobility has made the journey incredibly rewarding.
Meet Zara our head of people & culture
I joined Fuuse in January 2022 as Head of People and Culture. I was drawn to the company’s innovative approach to EV infrastructure and its mission to drive positive change. What I love most about Fuuse is the collaborative and supportive environment, where every team member is valued and encouraged to grow. A company's greatest asset is its people and I am proud to be a part of that employee journey from recruitment through to leadership.
Meet Nataliia our UX Lead
I joined Fuuse at the end of 2023 having never worked in the EV world before. My colleagues are so thoughtful and patiently helped me to get up to speed. We are ambitious and hardworking, and together we will build a greener future.
The leadership team is approachable and encourages us to have a voice to empower innovation. I am really proud that we are evolving and building better products than ever.
Frontline Support Agent
We're looking for Frontline Support Agents to join our growing Driver Support team. You’ll play a crucial role in maintaining the operational excellence of our EV charging networks by providing first-line support across various channels, ensuring prompt and effective resolution of issues. This role bridges the gap between our B2B customers and B2C drivers, contributing to a positive, reliable charging experience for all.
This is an office based role, working from our Central Lancaster office. Some hybrid working will be available depending on shifts.
View full job description here.
Who are Fuuse?
Fuuse is powered by an expert team, dedicated to breaking down barriers to EV transition with innovation and collaboration at our core.
Take a look at how Fuuse started and where we are headed...
Keep up!
The EV industry is accelerating.
Keep up to date with all the latest industry and Fuuse news.
