Simple and easy EV roaming is becoming highly sought after amongst charge point operators (CPOs) and e-Mobility Service Providers (eMSPs). In particular, eMSPs can increase the diversity of their public charging network by connecting with CPOs. That’s why Fuuse’s network is now available and locatable on Gireve’s marketplace.
Seamless Roaming Agreements with Gireve
Fuuse can now advertise its roaming offer via the Gireve marketplace, a platform that hosts thousands of contracts for operational support and e-mobility within the B2B space. This integration simplifies the process for eMSPs to connect with Fuuse's extensive and diverse network of EV charging stations.
What is EV Roaming?
EV roaming is a simplified charging solution enabling eMSPs to cater to their drivers better, allowing them to charge across different charging networks with a single card, like an RFID, or via an app. It ensures a seamless user experience for drivers, encouraging them to repeat business through the eMSP again.
Why do e-Mobility Service Providers (eMSPs) Use EV Roaming?
Many EV drivers rely on eMSPs to help locate available and suitable chargers. Rather than confine their drivers to a set number of public chargers, eMSPs can broaden their offering with a roaming connection. Essentially, the more diverse and vast network offered, the greater the choice for drivers.
How does EV Roaming Help EV Drivers?
EV roaming supports EV drivers with a seamless charging experience. It removes complications for end-users, such as multiple different charging apps to initiate a charging session. Simply put, it enables drivers to charge with different providers at their convenience.
What Problems do eMSPs Face?
Without roaming agreements, or the right roaming partners, eMSPs can face several challenges across their network. Some of these include:
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Lack of Diverse Charging Options
eMSPs want to create a unified charging experience for their drivers. However, they also need to balance having the right chargers in the right places surface on their platforms.
Without roaming agreements in place, eMSPs could risk a lack of diversity across their network. This could present as not enough rapid chargers, or poor charging offers near rural areas. Both of these problems could be fixed through roaming agreements.
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Dissatisfied Customers
When eMSPs lack charging diversity, they could see some dissatisfaction amongst their customer base. Similarly, without the right roaming partners enabled, they may also be limiting their drivers with charging options.
Where drivers continue to have a poor experience, or aren’t able to access services where they need them, they may look to other providers for a solution. Ensuring the right roaming solutions are in place will support network diversification.
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Lengthy Onboarding Processes
Manually creating and agreeing roaming connections can be a lengthy process that’s often labour-intensive, costly and time-consuming. For eMSPs trying to establish a reliable and trustworthy network, this can be a real setback, especially as consumer demand continues to grow.
Fortunately, by connecting with CPOs on marketplaces, like Gireve’s, this process can be quickly shortened, reducing time-to-market and increasing charging diversity.
What are the Benefits of Roaming Agreements for eMSPs?
1. Streamlined Onboarding
Marketplaces, like Gireve’s, facilitate seamless onboarding for eMSPs looking to connect with CPOs. With just a few clicks and the signing of a pre-written roaming agreement, eMSPs can quickly connect to vast and diverse networks, like Fuuse’s, forgoing the intensive development requirements and high costs of manual roaming agreements.
The integration ensures a straightforward connection between parties, with real-time communication and updates available.
2. Expanded Roaming Network
eMSPs can take advantage of large and diverse networks offered by CPOs. Not only can they ensure a good range of charger types and speeds, but they can also enable more options for their drivers on where to charge. The more options and choice, the greater the user experience for drivers, especially as there’s no need to switch between different apps or providers.
As Gireve’s marketplace also covers Europe, eMSPs can also capitalise on global expansion. For example, they can surface public charging networks in the UK, as well as France and Belgium if they choose to. Where eMSPs are looking at a globalisation strategy, this is one tool to support them.
3. Increased Efficiency
By streamlining the management of roaming agreements, eMSPs can quickly and easily connect with CPOs. In turn, CPOs can efficiently process and fulfil a significant portion of their incoming requests much faster than before. As the partnership is not development intensive or heavy, it ensures seamless connections, quickly.
Roaming agreements can be verified in one place, without the need to establish a task force or create a timing plan for delivery. It’s as simple as clicking a couple of buttons.
4. Enhanced Driver Experience
As well as operational support for eMSPs, there are huge benefits for their drivers. EV drivers and road users who receive a positive experience are likely to return and use the service again, especially if they find it easy to use.
For eMSPs, this is where roaming agreements are fundamental to their customer satisfaction. Ensuring drivers have access to the right chargers in the right places is just one part of the puzzle. As much of the EV charging process is digitised, enabling drivers to use one app to locate and initiate a charging session is also a vital part of their experience. eMSPs that get this right will see more activity from drivers.
HOW TO CONNECT WITH FUUSE THROUGH GIREVE
If you’re an eMSP looking to connect with Fuuse, it couldn’t be easier. To connect to us, head to Gireve and ensure you are registered as an eMSP. Within their marketplace, you can easily find our solution and connect quickly. All you need to do is sign a pre-written roaming agreement.
